Terms and Conditions
Terms and Conditions – Royal Kiger
Welcome to Royal Kiger! Please read the following terms and conditions carefully before using our website or making a purchase. By accessing or using our website and services, you agree to be bound by these terms and conditions, as well as our privacy policy. If you do not agree with these terms, please do not use our website.
- General Information
- These Terms and Conditions apply to all orders placed through our website www.royalkiger.com.
- We reserve the right to modify these terms at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the top of this page.
- Product Information
- We make every effort to display the products and their details accurately, including colors, sizes, and descriptions. However, the colors you see on your screen may vary due to monitor settings, and we cannot guarantee an exact match.
- All products are subject to availability. We reserve the right to limit the quantity of items available for purchase or to refuse or cancel any order at our discretion.
- Order Acceptance
- When you place an order with us, you will receive an order confirmation email. This is an acknowledgment of your order, not an acceptance. We reserve the right to accept or reject orders for any reason, including but not limited to, product availability, errors in pricing, or potential fraud.
- Your order is considered accepted when our representative calls you for confirmation or you will receive a confirmation message / email from our end.
- Pricing and Payment
- All prices are listed in PKR and are subject to change without notice.
- We accept payment via COD basis.
- Taxes, shipping fees, and other charges will be added to your total order amount as applicable.
- Shipping and Delivery
- We offer various shipping options. Delivery times may vary based on your location, and we cannot guarantee delivery dates.
- We are not responsible for any delays in shipping due to circumstances outside of our control (e.g., weather, third-party courier delays, etc.).
- Shipping fee is PKR 200/-.
- Returns and Exchanges
- Please refer to our Return Policy for detailed information on how to return or exchange products. Our policy allows returns within 30 days of receiving your order for eligible items.
- Items must be unused, unwashed, and in original condition with tags attached to be eligible for return or exchange.
- Intellectual Property
- All content on the Royal Kiger website, including but not limited to logos, designs, images, videos, text, and software, is the property of Royal Kiger or its content suppliers and is protected by copyright laws.
- You may not copy, modify, distribute, or use any content from the website without prior written permission from Royal Kiger.
- Limitation of Liability
- Royal Kiger is not liable for any damages arising from the use or inability to use our website or products, including indirect, incidental, or consequential damages.
- In the event of a product defect, our liability is limited to the replacement or refund of the defective product, at our discretion.
- Privacy and Data Protection
- Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the data practices described in the Privacy Policy.
- Prohibited Uses
- You may not use our website for any unlawful purpose or to engage in any activity that could damage, disable, or impair the functioning of our website.
- Governing Law and Dispute Resolution
- These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from the use of our website or services will be resolved through binding arbitration, except where prohibited by law.
- By agreeing to these terms, you waive any rights to a jury trial or class-action lawsuits.
- Contact Information
- If you have any questions or concerns regarding these Terms and Conditions or need customer support, please contact us at:
- Email: support@royalkiger.com
- Phone: 0092 323 0148473 & 0092 321 1964222
- Address: 189 A1 Township Madar – e- Millat Road, Lahore